Hours

  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace

Wagga Wagga

2/185 Morgan Street, Wagga Wagga, New South Wales 2650
P: (02) 6923 3170 F: (02) 6923 3145

headspace Wagga Wagga is operated by Relationships Australia Canberra & Region. All headspace centres are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Murrumbidgee (First Health Ltd).

headspace Wagga Wagga is a centre where young people who are having a tough time can come to get support.

We provide a safe and confidential environment, for young people to access counselling and mental health services. 

At headspace Wagga Wagga you can receive support from a range of professionals including case managers, psychologists, social workers, dietician or general practitioner (doctor).  All of our workers are skilled in listening to young people and can help you identify problems, goals and achieve creative solutions to issues.

We bulk bill all appointments - which means that there will be no out of pocket costs to you. All you need to do is bring your medicare card along with you. Additionally, the headspace Wagga Wagga centre is wheelchair friendly, with disabled parking available to cater for every young person's needs. 

Generally a young person will be allocated a case manager who they can liaise with while they are accessing services here and also a counsellor, psychologist or social worker.

Our main centre is located in Wagga Wagga, however we have workers who travel to Temora, Tumut and Cootamundra. To make a referral so that you can access services here, simply call (02) 6923 3170, or check out our "Make a referral" section below for more…

Services available

Mental Health Services

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Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Doctor (GP)

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GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally. 

Sexual Health Services

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Sexual health screenings on site or links to local services. 

Alcohol & Drug Services

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Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue. 

Work & Study Services

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Workers either on site or linked to the centre who can assist you with work or study opportunities. 

Youth Reference Group

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A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

Youth Programs

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Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

More information

Our Staff (Click to show below) (Click to hide below)

Our staff are experts in their field, with a specific interest in the unique experiences and needs of young people. Meet the team:

Shane - Manager

Steph - Practice Manager

Kylie - Clinical Leader/Mental Health Clinician

Chloe - Intake Coordinator/Mental Health Clinician 

Alison - Reception

Zac - Senior Case Manager

Shannon - Case Manager/Mental Health Clinician 

Kat & Alix - New Access Coaches

Curtis, Matt L, Ellen, Beth, Matt Mc- Mental Health Clinicians

Dr Rachel - General Practitioner

Dr Jonathan - General Practitioner 

Dr Syed - Tele-Psychiatrist

Hayley - Dietitian

Sarah - Community Engagement Officer

How to contact our staff:

To access counselling, GP or dietitian appointments:          
Contact reception on (02) 6923 3170 - or see Referral's tab.

To contact our centre manager - Shane Thomas:
Contact Shane by phone on (02) 6923 3170, or email Shane.Thomas@headspacewagga.org.au

For all community engagement opportunities or enquiries:  
Contact Sarah by phone on (02) 6923 3170, or email Sarah.Groves@headspacewagga.org.au

Kylie Hamblin is the mental health professional responsible for coordinating clinical care of headspace clients.
Kylie is the Clinical Leader and can be contacted on (02) 6923 3170.

Make a Referral (Click to show below) (Click to hide below)

Making an appointment to come and see someone at headspace Wagga Wagga is easy!

Firstly, we need a referral for you which just contains some basic information about you. It can be made by a professional (GP or worker from another service), a friend, a family member, or you yourself.

To make a referral, you simply need to call us on (02) 6923 3170 or drop into our centre at 2/185 Morgan Street (see the location section for a map), and have a chat with one of our friendly receptionists. You could also download the referral form on the bottom of this page and return it via fax on (02)6923 3145, or email at myheadspace@headspacewagga.org.au 

Secondly, a case manager will contact you (or the allocated contact person indicated on your referral form), and they will arrange an appointment for you to have a chat about what is happening for you. They will then organise a plan with you about how we can help you best.

* Please keep in mind that we are a voluntary service, so the young person that is being referred to us must know about and consent to the referral.

Referral-form.pdf

Medicare Cards (Click to show below) (Click to hide below)

Once you turn 15 years old, you are able to obtain your own Medicare card. Your own Medicare card allows you to access a range of medical and health services for free or at a lower cost. To access free services at headspace Wagga Wagga, young people are required to have either their family Medicare card number or their own. To read more about what a Medicare card allows and how to apply for one, follow the link below. 

https://www.humanservices.gov.au/individuals/services/medicare/medicare-card

 

headspace Wagga Wagga Youth Reference Group (Click to show below) (Click to hide below)

HUWY - Heads Up Wagga Youth is our Youth Reference Group.

We are a friendly group of young people from the local area, aged between 16 and 25 years old. We all strive to provide a safe and friendly group for people to join, have fun, and help work towards a common interest of promoting Youth Mental Health. Being a member of the YRG is a voluntary role that offers you an opportunity to have your say and improve health services for young people in your community. YRG members gain valued skills and experience. Although we discuss important things, our meetings are casual and food is provided (and more often than not, there is cake!).

As a group we aim to:

  • Provide input about things that matter to young people
  • Ensure that headspace Wagga is providing youth friendly services
  • Provide feedback and evaluations of the staff and services
  • Support the promotion of headspace programs and key messages
  • Be active in the community in raising awareness about youth mental health
  • Develop community events and promotions
  • And most importantly, make new friends, have fun and eat cake!

Our Youth Reference Group currently meets fortnightly on Tuesdays from 5.30pm to 7.00pm.

If you are aged between 16- 25 years and interested to find out more, please contact Sarah on 02 69233170 or Sarah.Groves@headspacewagga.org.au

Please find below the HUWY Application Pack

YRGapplicationform2017.pdf

 PLEASE NOTE: The YRG has a maximum capacity of 15 young people. 

 

Youth Mental Health Forum - Murrumbidgee (Click to show below) (Click to hide below)

YMHF Logo 2

headspace Wagga Wagga is proud to coordinate the Murrumbidgee Youth Mental Health Forum which is held annually in Wagga Wagga. This forum was originally implemented in the Murrumbidgee in 2012 and has been a huge success ever since! The forum is put together by a local Steering Committee comprising of education providers, mental health professionals and youth service representatives. 

The 2017 Steering Committee comprised of representatives from COMPACT, Catholic Schools Office - diocese of Wagga Wagga, TAFE NSW - Riverina, NSW Department of Education, Mission Australia, NSW Police - Local Area Command, Anglicare NSW, Intereach, City of Wagga Wagga, Multicultural Council of Wagga Wagga, Relationships Australia Canberra & Region, Rural Advisory Mental Health Program - NSW Department of Health, STARTTS, and School-Link - NSW Department of Health. 

The forum invites 10 students from each regional high school and a staff member to attend and find out about current youth mental health trends, ask those difficult questions and develop a project to improve mental health outcomes in their school community. 

Our Community Engagement Officer, Sarah, compiled a 2017 Post Event Report for the Youth Mental Health Forum which not only outlines the aims and objectives of the forum, but also demonstrates the incredible outcomes for school communities. To download and read the report, click on the pdf file below!

YMHF-Post-Event-Report-2017.pdf

Feedback and Complaints (Click to show below) (Click to hide below)

headspace Wagga Wagga welcomes client feedback and has a policy in place to address client complaints. Feedback and complaints are taken through our lead agency, Relationships Australia Canberra & Region (RACR).  If you would like to provide feedback on a service you have received at RACR, including headspace Wagga Wagga, we invite you to complete a Client Feedback Form. The Client Feedback Form and further information can be accessed by following the link below. 

http://www.racr.relationships.org.au/contact-us/feedback-and-complaints