headspace
Armadale
About
headspace offers free, confidential services for young people aged 12 - 25 with mild to moderate issues, who need support for their mental health, physical or sexual health, employment and study.
Want to book a Sexual Health appointment? Bookings are essential if you want to see the nurse, if you walk-in there may not be any available spaces. Please fill out the link: Sexual Health Clinic - headspace Armadale
If you would like to refer yourself, or a young person then please either call our number or email us on reception@headspacearmadale.com.au
We are a 3 minute walk from the Armadale train station, turn right up Commerce Ave and turn left onto Fourth Road. From Byford bus 252 or 254, Canning Vale bus 519. Disability access is available.
Service Provider Referral Form
Hours
- Monday: 9:00am - 5:00pm
- Tuesday: 9:00am - 5:00pm
- Wednesday: 9:00am - 5:00pm
- Thursday: 9:00am - 9:00pm
- Friday: 9:00am - 5:00pm
- Saturday: Closed
- Sunday: Closed
headspace Armadale is operated by Arche Health Ltd. All headspace services are funded by the Australian Government Department of Health and Aged Care. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Perth South (WA Primary Health Alliance Ltd).
Services
Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.
Workers either on site or linked to the centre who can assist you with any alcohol or other drug concern.
A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.
Sexual health screenings on site or links to local services.
Workers either on site or linked to the centre who can assist you with work or study opportunities.
Centres have a range of programs and activities for young people. Just ask your centre what they have on.
Jobs and volunteering
Positions currently available at headspace Armadale
For more information contact:
Phone: (08) 9393 0300
Are you a community member with an interest or passion for mental health and other youth related issues?
Then we want you to join our FAMILY & FRIENDS REFERENCE GROUP (FFRG)
Our FFRG meet bi monthly (around 8 times a year) to discuss all things youth mental health and how we can best support our youth community and their families in the local area.
As part of the Family and Friends Reference group you will:
- Engage and work with families and friends
- Help with projects and events that support parents, families and friends
- Have input into strategies and campaigns that target family and friends
- Develop new skills
- Meet and work with other people who are passionate about youth mental health
- Attend consortium meetings
- Make a difference to youth mental health through media and promotion.
Commitment: We appreciate that everyone lives busy lives so official meetings are limited to 8 times a year. We also communicate regularly via emails, and through our private FFRG Facebook page/messenger group. Training will be provided, and development opportunities offered.
For more details or questions please contact headspace Armadale reception reception@headspacearmadale.com.au or call on 93930300
Deadline: 7 Jun 2024, 12:00 pm
We are an inclusive, collaborative, agile team that strives for excellence in our work. Our focus on a positive culture makes headspace Armadale an enjoyable and supportive workplace.
We are passionate about providing the best care for young people (12-25 year olds) and their families, ensuring that our service is client-led and person-centred.
Our Lead Agency, Arche Health, with aligned values, also facilitates headspace Cannington.
To find out more about headspace, visit http://headspace.org.au/
THE ROLE
The Clinical Lead is a key leadership position within the headspace Armadale team and oversees coordinating and delivering clinical services. The Clinical Lead is primarily responsible for providing clinical leadership and direction to the Centre team, ensuring that day-to-day clinical work is carried out effectively to meet the needs of young people. They must be passionate about working with young people and committed to their health and well-being.
PRIMARY DUTIES
Development and implementation of a range of high-quality programs and services
- Provide clinical leadership, consultation, and expertise to headspace Armadale clinicians, consortium members and private practitioners in delivering early intervention mental health care to young people and their families.
- Maintain open communication with the headspace Armadale Manager if specific issues arise relating to a staff member's practice, performance and behaviour that may affect service delivery to clients. Proactively promote a collaborative working environment.
Practice, Supervision and Service Delivery Quality Assurance
- Lead and monitor the establishment, ongoing delivery and continuous improvement of evidence-based care to clients, including appropriate clinical services across the mental health spectrum.
- Develop and review clinical governance documents/ processes and oversee all clinical aspects of maintaining National Standards Mental Health Services (NSMHS) accreditation and the headspace Model Integrity Standards (hMIF) trademark licence.
- Demonstrate and maintain personal competency in the performance of high-quality clinical and technical skills through involvement in direct service delivery.
- Ensure the collection of all relevant data to measure deliverables and evaluate service delivery at Headspace Armadale.
- In conjunction with the headspace Armadale Manager, monitor staff training and professional development to identify, support and assist with facilitating clinical and ongoing centre development that positively responds to contemporary and diverse client needs.
- Ensure clinical staff receive regular and structured clinical supervision, debriefing, support and feedback.
- Ensure that all clinical staff maintain accurate and appropriate case records and that the required data collected is compliant with service standards and program accountabilities.
- Provide ethical and professional counselling/therapy services to meet clients' needs.
- Manage clinical resources and rosters flexibly and efficiently to effectively manage client loads and ensure timely and responsive service delivery.
headspace Armadale's strategic and operational involvement
- Ensure alignment with Strategic and Operational requirements and related activities, including:
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- achieving and/or exceeding headspace National KPIs benchmarks
- implementing contemporary practice
- current policy and organisational objectives
- collaborate with the manager and key staff
- contractual obligations are met
- Assist the headspace Manager when required, with the recruitment of suitable staff and mentors, coaches and support staff to ensure they adhere to policies and procedures.
- Contribute to the vision, strategic planning and relevant policy development for the headspace Armadale Centre and actively participate as a management team member.
- Liaise and work closely with consortium members and external providers to ensure the effective functioning of the headspace Armadale Centre.
Policies, procedures and systems
- Adhere to and comply with organisational policies, processes and procedures, using appropriate systems where required.
- Model the Organisation's values and raise the profile of these values and associated behaviours across the organisation, including a positive contribution to workplace harmony and displaying cooperative team behaviour.
- Proactively communicate, identify, report, and assess OHS-related risks and hazards within the centre.
Continuous Improvement
- Demonstrate commitment to the objectives of the team, centre, and organisation and to achieving work and organisational goals.
- Identify, develop, support and/or implement new initiatives and improvement activities as part of the Centre's continuous quality improvement process
SELECTION CRITERIA
Essential
- Possession of Bachelor level tertiary qualifications in Psychology, Social Work, Mental Health Nursing, Occupational Therapy or other Allied Health or Behavioural/Social Sciences.
- Current complete registration with the Australian Health Practitioner Regulation Authority (AHPRA) or AASW.
- Demonstrated experience and advanced level clinical skills in various mental health service settings.
- Experience in service development and maintaining quality improvement.
- Demonstrated experience in the provision of clinical supervision and the facilitation of clinical review and performance management processes.
- Proven track record in building and maintaining effective working relationships with various internal and external stakeholders.
- We have advanced clinical skills in managing young people at risk, including suicide and violence risks.
- Highly developed verbal and written communication skills, with an ability to interact with a diverse range of people, for example, young people, health professionals, service providers and internal staff.
- Ability to work in a highly productive environment with time pressures while managing multiple tasks.
- Police clearance and Working with Children Check.
Desirable
- Specific training in relevant evidence-based interventions relating to youth mental health.
- Experience in working with one or more of the following priority groups:
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- Aboriginal and Torres Strait Islanders people
- People at mild to moderate risk of suicide or self-harm
- Culturally and Linguistically, Diverse People and LGBQIT+
- Understanding of the Australian healthcare system, key issues in primary health care, and the mental health service system, including the range of professionals who work within or come into contact with the mental health sector.
- A current driver's licence.
***Please visit our website for the full job description***
https://archehealth.com.au/careers/
Closing Date: Friday, 7th June 2024
Applicants are to submit a cover letter and resume, including the names of two recent professional referees, via email to careers@archehealth.com.au
If you would like to know further information about these opportunities, please feel free to email Suellen Althaus at suellen.althaus@headspacearmadale.com.au
For more information contact:
Name: headspace Armadale
Phone: (08) 9393 0300
Email: suellen.althaus@headspacearmadale.com.au
More information
Are you walking by, feeling distressed, and want to talk to someone right now?
If you decide to walk into our centre, we can have you seen by a counsellor almost immediately, however you may have to wait until a counsellor becomes available. If this is the case, you can wait in our reception area where we have books, magazines and colour ins to pass the time.
There will also be a form that will need to be filled out when you come in, which shouldn't take more than five minutes.
Our latest availability for a walk in appointment is 3:00PM, as we do close at 5:00PM. If you walk in after the proposed time, we will have to book in for the following day.
Brought to you by Neami National Suicide Prevention - RightByYou is a youth peer-to-peer suicide prevention website designed by and for young people. It supports young people who want to help their friends experiencing a mental health crisis.
This resource promotes Australia’s leading best-practice youth suicide prevention resources. The website aims to build young people’s confidence in identifying warning signs, initiating important conversations and referring friends to help.
If you are concerned about the wellbeing or safety of a friend/peer but feel nervous to reach out because you don't know what to say - RightByYou is a resource which will provide you with suggestions on how to reach out and make sure someone is safe.
Visit: Home - RightByYou
Remember, you can access physical RightByYou resources such as QR code stickers, key rings, posters, and more through the Support the Campaign section of the website, as well as at headspace Armadale, Cannington, and Fremantle.
Share this valuable resource with your school, workplace, friends, family, and loved ones.
Do you want to know more about headspace Armadale and how we can help you?
The welcome packs linked are full of the important information you need to know about counselling with us. Some highlights include your rights, and tips on how to keep a healthy headspace!
Welcome Pack - Young Person
Welcome Pack - Family/ Friends
For extra sheets such as the crisis numbers or our resources brochure, please see the front page.
We're aware that life is unpredictable, and sometimes you're not able to come to appointments. Here's what to do when that happens:
Are you seeing our psychologist, and had to get a Mental Health Care Plan?
- If you miss or cancel (less than 24 hours’ notice) a $25 late cancellation fee will be charged, and this fee will need to be paid before booking another appointment.
- For more information RE Mental Health Care Plan appointments, please see the next section under "more info"
- This can be done by phone 9393 0300 or email reception@headspacearmadale.com.au
You know ahead of time?
- If you know that you're not going to be able to make an appointment, please give us more than 24 hours notice. This way we can reschedule to a better day and time that will suit you
- This can be done by phone 9393 0300 or email reception@headspacearmadale.com.au
Something comes up on the day?
- Once you realise you're unable to make your appointment on the day, give us a call on 9393 0300 to let us know and we can reschedule
No longer want to attend headspace?
- headspace is a voluntary service, meaning if you as the client don't want to be here then we will not force you
- give us a call on 9393 0300 or email reception@headspacearmadale.com.au to let us know, that way we can stop sending you letters and giving you calls
Missed more than two appointments without 24 hours notice?
- Unfortunately, when you miss sessions, it can set back your progress and that of others, as they may have to wait longer too.
- For this reason, if you miss more than 2 sessions without notice we will close your file.
- If this happens to you, please remember you can always re-refer when you feel like you are able to attend
We understand emergencies occur, and we will consider this before closing your file.
Sometimes getting a counselling appointment can take a while, and in-between appointments things can come up that you may need to deal with sooner than when your appointment is.
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FREE APPS
Breathe - breathing techniques for relaxation
Calm Harm - managing self-harm urges
Clear Fear - coping strategies for anxiety
Move Mood - managing low mood and depression
ReMinder - safety plan for suicidal thoughts
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OVER-THE-PHONE HELP
eheadspace - 1800 650 890
- phone counselling on the spot
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1800RESPECT - 1800 737 732
- sexual assault, family and domestic violence counselling
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Yarning SafeNStrong - 1800 959 563
- 24/7 national support line for Aboriginal and Torres Strait Islander
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Grief Line - 1300 845 745
- for anyone experiencing grief or loss across Australia
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WEB PAGES
We know, survey's are boring and inconvenient—not to mention sometimes long.
The reasoning behind is:
1. The questions ask about specific areas in your life, which can help your counsellor to get an idea of your circumstances and help them understand what your situation is right now
2. Sometimes you may not know how to bring something up in your appointment and you do want to talk about it, but you may feel that it's awkward or weird. The surveys gets seen by your counsellor before your session, so they can have an idea of what you want to talk about
3. It helps your counsellor to track your mood over the sessions you have with us. Your counsellor can see if your mood has improved or worsened in your time here, and can see if you think we are helping you
Another thing to know is that the surveys are voluntary.
This means that if you don't want to do the survey one day, then you don't have to
Are you a young person or a parent/ guardian?
- Call us on 08 9393 0300 Monday- Friday between 9:00 and 5:00pm; OR
- Drop in and make an appointment Monday - Friday between 9:00 am and 5:00pm; OR
- Email reception@headspacearmadale.com.au
Are you referring from a school/ service provider?
- Fill out the attached referral form and email us at reception@headspacearmadale.com.au
Are you a GP?
- Fill out the attached GP Referral form here and email it to referrals@headspacearmadale.com.au ; OR
- Fax the completed referral form to 08 9393 0399
Our Sexual Health Nurse Practitioner, Donna, offers FREE sexual health appointments from our office every Thursday from 2:00pm-4:30pm.
Please fill out the below form to book in with the Sexual Health Clinic:
headspace Armadale hosts a regular drop-in space where young people aged 12-25 can feel free to be themselves.
At hQ space there is no pressure to say if you are queer or questioning, or how you identify. You also don’t need to be a current or previous headspace client to attend.
We’ll sort out the snacks, games and things to do – you just need to rock up!
You can bring a friend too (if they are also 12-25).
To register please email reception@headspacearmadale.com.au or call us on 9393 0300
Monday - Friday 9:00am - 5:00pm
Late Night Thursday (By Appointment) 5:00pm - 9:00pm
headspace Armadale also supports the community through a range of educational activities. These include:
- Presentations and workshops for young people aged 12-25 in schools, TAFE’s, University and community programs
- Meet headspace presentations for school staff, parents and services
- headspace Information Station at
- headspace presence & information booths at events, open days, health expos, forums and events
To request workshops, presentations or a headspace presence at an event please complete our online booking form here
Workshops and Presentations
headspace workshops and presentations usually go for approx. 45-55 minutes and include a range of practical evidence based content, interactive activities and videos.
Presentations and workshops can be tailored for young people from culturally and linguistically diverse backgrounds and Aboriginal and Torres Strait Islander young people. All of our presenters use safe and inclusive language and are happy to discuss any specific concerns or requests you may have when booking a presentation.
headspace workshops work best with groups of 5-30 so those participating can ask questions and get fully involved in activities. We are happy to consider bigger groups on a case-by-case basis.
Topics for young people currently include:
- Meet headspace and Intro to Mental Health
- Healthy headspace
- Bullying
- Exam Stress and Coping
Email reception@headspacearmadale or call 9393 0300 if you would like to speak to our Community Engagement team.
There is no cost associated with headspace attending or presenting at your event.
headspace Armadale operates with a range of community and consortium partners. We would like to acknowledge their valuable contribution to our service and clients.
Consortiums Partners:
- Child and Adolescent Mental Health Service (CAMHS)
- Armadale Adult Mental Health Service
- StandBy
- Armadale Head to Health
- City of Armadale
- Palmerston
- Youth Axis
- Centrecare
- APM
- Cockburn Integrated Health
- Youth Reach South
- HelpingMinds
- Fremantle Hospital - Sexual Health
- Neami
- MercyCare
Thanks to our donors and community partners:
- St John of God Subiaco Hospital
- Grill'd
- Bean Thru Cafe
- Foot Locker Armadale
- Supre Armadale
- Synergy - Workplace Giving program
- K-Mart - gold coin donation
- St Luke SHS
- Sound of Life Outreach Ministry
- Colliers International
- Satterley Group
- Uniting Church Byford
- Arks Rugby Union Club
- RugbyWA Juniors
- 2nd Chance Op Shop
- Art vs Depression
- Resilient Friends Club
- Roleystone Community College
- City of Armadale
- Commonwealth Bank Armadale
- Bankwest Armadale - Easy Grant recipient
- Woolworths Armadale
- Coles Armadale
The only time we will need your medicare details are for if we book you in with our MBS Psychologist.
We can always grab these details from you when it comes to it, otherwise there is an option to provide your medicare details on the registration form that gets filled out on your first assessment appointment.
If you don't have a Medicare card, visit Services Australia.
What is the Part A PHN Lead Site Project evaluation?
Part A of the PHN Lead Site Project evaluation assesses changes to Australian Government-funded mental health care delivered in the primary care setting that aim to achieve a more efficient, integrated and sustainable mental health system and to improve mental health services for Australians. The evaluation is funded by the Australian Government and is being conducted by researchers at the University of Melbourne.
The changes to mental health service delivery involve a regional (local) approach, led by PHNs, to planning, integration and commissioning mental health services at a local level, in partnership with relevant services and with a new flexible primary mental health care funding pool. All 31 PHNs across Australia have been funded to commission primary mental health services in six mental health priority areas: low intensity services; psychological therapies for underserviced populations; child and youth services; services for adults with severe and complex mental illness; Indigenous mental health services; and suicide prevention.
Ten PHNs have been selected to act as mental health reform leaders in the PHN Mental Health Reform Lead Site Project (Lead Site Project). These PHNs (Lead Sites) will provide enhanced services in nominated key focus areas (e.g., by fast-tracking their activity in these service areas, establishing different partnerships and funding arrangements for services, and/or trialling approaches that are innovative in terms of types and modes of commissioned services). The key focus areas are:
• Regional planning and service integration;
• Stepped care;
• Low intensity services; and
• Services for youth with, or at risk of, severe mental illness.
The Part A evaluation aims to address the following questions in relation to the above key focus areas:
• What approaches were undertaken by Lead Sites to the planning, commissioning, management and delivery of services in each of the focus areas?
• What activities and approaches were found by the Lead Sites to be effective in achieving objectives in each of the focus areas?
• What were the barriers and facilitators to achieving objectives in each of the focus areas?
• What are the implications for future activity by PHNs and primary health care reform more generally?
To download the full PDF on Part A PHN Mental Health Lead Site Project Evaluation click here