headspace
Tuggeranong

headspace Tuggeranong is a free, confidential, and youth-friendly service for young people aged 12–25. We’re here to support you with:

Mental Health Support – Our team of Youth Counsellors, Mental Health Counsellors, and Youth Care Coordinators are here to help when things feel tough.

Alcohol & Other Drug Support – If you or someone you know is struggling with alcohol or drug use, we’re here to help.

Work & Study Support – Need advice on jobs, training, or school? We’ve got your back.

Physical & Sexual Health – A free GP is available on-site for any health concerns.

Want to access our services or refer a young person? Check out the tab below for more info!

Need urgent support?
headspace Tuggeranong isn’t a crisis service. If you or someone you know needs immediate support, please contact:

Access Mental Health – 1800 629 354
Lifeline – 13 11 14
Kids Helpline – 1800 55 1800
In an emergency, call 000 immediately.

headspace Tuggeranong is a voluntary service, which means young people must be aware of and consent to any referral made on their behalf.

For Young People & Family

We make it easy for young people and their family to connect with us. Here’s how you can make an initial appointment:

Phone: Call 02 6298 2920
Email: Send a message to info@headspacetuggeranong.org.au
Drop-in: Visit us at Level 1, 167 Soward Way, Greenway during opening hours to:

• Chat with our team about making an appointment
• Explore the space
• Meet us before deciding if you’d like to proceed

Self & Family Referral Form: Self-Referral Form headspace Tuggeranong – This form can be completed by the young person or their family and friends.

If making an appointment on behalf of a young person, they must be aware of and consent to it.

For External Referrers

If you're an external referrer, you can refer a young person to headspace Tuggeranong by:

Completing a General Referral Form – General Referral Form to headspace Tuggeranong
GPs can also send a referral letter and GPMHCP (if appropriate).

Important Notes:

• For young people under 16, parental or carer consent is usually required.
• If obtaining consent isn’t possible, please call us to discuss the situation before sending a referral.

Online Support & Resources

Young people can also access headspace support and resources online by creating an account here: Register for a headspace account

eheadspace – Once you create a headspace account, you can chat online or speak over the phone with a trained mental health professional.

eheadspace hours: 3 PM – 10 PM, 7 days a week. Support made simple, safe, and accessible.

We know visiting a new place like headspace Tuggeranong can feel like a lot, but don’t worry—we’ve got some key info for you below, and if you have any questions, feel free to give us a call at 02 6298 2920!

Here’s what you need to know about headspace Tuggeranong:

• Registration Form (Printable Version) or Online Registration Form
• Informed Consent Form
• Cancellation Guide
• What's a hAPI survey?
• Rights & Roles
• Privacy Statement
• Feedback & Complaints Statement
• headspace Welcome Book for Young People
• headspace Welcome Book for Family

Some additional information that may be helpful to know:

• Making a headspace (National) account
• headspace Tuggeranong Centre Specific Services
• headspace Tuggeranong Youth Reference Group (YRG)

We’re here to make the process as easy as possible so you can feel confident and supported!

hAPI surveys are questionaries you complete before your appointment. These give your clinician an update on how you're travelling to ensure we're providing you with support that aligns with your goals.  

Click here to watch more about hAPI surveys

Click here to read more about hAPI surveys with headspace Tuggeranong