Hours

  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 7:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 7:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: 9:00am - 12:00pm
  • Sunday: Closed

headspace

Glenroy

2A Hartington Street, Glenroy, Victoria 3046
P: (03) 9304 1011 F: (03) 9304 1033

headspace Glenroy is operated by Orygen Youth Health Research Centre.. All headspace centres are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, North Western Melbourne (Melbourne Primary Care Network Ltd)..

headspace  Glenroy is a health service for young people aged 12 to 25, their families and friends. We provide a range of no and low cost health and well-being services just for young people!

You can come to  headspace  Glenroy if you or someone you know is:

  • feeling down, stressed or can't stop worrying
  • having difficulties with your family or friends
  • want to talk about sexuality, gender identity or relationships
  • finding it hard to deal with school, university or work
  • wanting to cut down drinking or other drug use
  • being bullied, hurt or harassed

headspace Glenroy has a range of free, fun and enjoyable groups for young people aged 12-25 where you can meet other like minded young people whilst learning valuable skills for looking after your mental and physical well being.

To find out more information or to make appointment, give us a call on (03) 9304 1011 to make an appointment. You can call yourself or anyone can make an appointment on your behalf. You are welcome to bring a support person to the appointment too.
Click here for directions!…

Services available

Mental Health Services

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Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Doctor (GP)

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GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally. 

Sexual Health Services

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Sexual health screenings on site or links to local services. 

Alcohol & Drug Services

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Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue. 

Work & Study Services

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Workers either on site or linked to the centre who can assist you with work or study opportunities. 

Youth Reference Group

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A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

Youth Programs

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Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

Positions available at headspace Glenroy

headspace Glenroy seeks Allied Health Professionals, Part-time/Sessional (Click to show below) (Click to hide below)

Salary: Funded through MBS/ATAPS

Allied Health Practitioners (contractors)

We are seeking expressions of interest from Allied Health Practitioners including clinical psychologists, general psychologists, social workers and occupational therapists who are experienced in providing high quality, evidence-based interventions to young people aged 12-25 for our headspace centres. headspace centres are a ‘one stop shop’ with an enthusiastic and dedicated team of co-located service providers, offering comprehensive support to young people in the four core areas of: primary health, mental health, drug and alcohol services, and vocational/educational services.

 

Jenn and Barnaby

Jenn and Barnaby are two of our outstanding private providers

 

Role Description:

A key component of the mental health services provided within the headspace centres, this is a contracted private practice role with flexibility of hours/days, including the potential for after-hours and weekend work. Services are delivered under the Medicare Better Outcomes for Mental Health Initiative and Access to Allied Psychological Services (subject to eligibility and availability). A range of on-site complementary services are available should you believe additional support is required for any of your clients. They will work in partnership with you to provide a comprehensive, wrap-around service for the young people you see.

 

Let us support you working in private practice within a skilled multidisciplinary team with access to peer consultation, professional development, excellent practice management and comfortable premises

 

Selection Criteria:

 

-        Approved tertiary qualifications in psychology, social work, occupational therapy and current registration with appropriate professional body.

-        Professional indemnity insurance.

-        Eligibility to provide Medicare Benefits Schedule services.

-        Minimum of two years of experience in the assessment, diagnosis and provision of evidence-based treatments of mental health disorders and preferably youth

-        Excellent skills in engaging and working with young people, their families and significant others.

-        Ability to work independently, with strong organisational and time management skills

-        Commitment to ongoing professional development.

-        Working with children check.

-        Willingness to undergo a police records check.

For more information contact:

Name: Alison McRoberts
Phone: (03) 9304 1011
Email: alison.mcroberts@orygen.org.au

More information

we're looking for Youth Advisory Group members for 2018-2019! (Click to show below) (Click to hide below)

 

Are you a young person aged 16-25?
Do you want to have your voice heard when it comes to the mental and physical health of young people in your community?
Do you want to gain skills in project planning, public speaking, team work & much more?
Do you want to meet like-minded young people who are passionate about health promotion, reducing stigma around mental health and having fun?

Then please fill out the application below to be considered for a position on our Youth Advisory Group.

 Click to open application form

Applications close on November 30th, 2017

Contact Jacinta Vengtasamy, Community Awareness Officer via email: jacinta.vengtasamy@orygen.org.au or phone: 03 93041011 if you have any questions.

 

Meet Esma - one of our awesome psychologists (Click to show below) (Click to hide below)

We would like to introduce you to Esma, one of our awesome psychologists working here at headspace Glenroy. We are so fortunate to have Esma with us on Thursday's from 1pm onward.

359 headspace photo library expiry Jan 2020

So, tell us a bit about yourself!

I am an Australian born Muslim from a Turkish background. I work as a clinical psychologist after teaching for a number of years. I absolutely love meat pies and have a dream of owning my own horse. I enjoy reading and socialising, and I am passionate about eating-not cooking.

 

-What do you do at headspace?

At headspace I work as a private practitioner and provide psychological services to young people. Young people can come to see me via a referral from their GP. 

 

-What type of experience can you offer to a young person? i.e. safe space, cultural sensitivity

headspace offers young people a safe space to seek support and assistance. Given my experience working within schools, and having cultural sensitivity, I believe I can provide young people with a deep understanding of the difficulties they may be facing and support them in improving their well-being.

 

-Why do you love working with young people?

I love working with young people because I find them genuinely fascinating. I am amazed at the resilience of young people, and I recognise that sometimes in life, they may encounter an obstacle or two, and with support and necessary skills and resources, young people can continue to flourish and reach their potentials. I see hope in young people .

 

-What would you say to young people who are a bit nervous about speaking to someone at headspace?

It really is OK. All headspace clinicians are friendly and easy going.  Once the initial nerves past, young people relax and engage with clinicians. 

 

-What is one fun fact about yourself that not many people would know?

I love daydreaming!

Term 4 Groups & Services at headspace Glenroy (Click to show below) (Click to hide below)

Come along to this fortnightly social group where you'll learn new skills and meet some great young people. Our awesome Peer Support Worker Matt will be running each group.

Creative Writing Flier A6

 

Or, how about QSpace? Our very own peer led group for same sex attracted and gender diverse young people in the community. This group offers a safe and social space for young people to speak freely and have a a bite to eat, while getting to know one another.

qspace update 22.08.17

UR Space is BACK and we cannot wait!
Please speak with your clinician or alternatively ring Adrian to chat more about the registration process

UrSpace png

 

 

Recharge! App's to promote health and wellbeing (Click to show below) (Click to hide below)

Consider yourself a tech head?
Or, want to find a quick and easy way to support positive mental & physical health and wellbeing in yourself?

Then check out these really cool apps designed to support your health and wellbeing!

All chosen by young people, we're certain that you'll find the app that right for you!

Click here to download the PDF

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Creative Writing Group (Click to show below) (Click to hide below)

Interested in writing? Want to meet other young people like you?
Come and join us on August 9th at headspace Glenroy to get involved in a fun and social group where you will have the opportunity to discuss favourite authors and books, explore genres, share ideas and, of course, write!

Ring our awesome reception team on 03 9304 1011 to register or for more information. 

Get writing!

Creative Writing Flier A5

QSpace is back! An LGBTQIA+ friendly group (Click to show below) (Click to hide below)

QSpace is up and running! The lovely AP and Nicole are running the sessions at headspace Glenroy, making sure they cover the things that YOU want to talk about :)

There will be lots of special guests, great conversations and fun activities. 

If you're a young person aged between 15-25 that wants to chill out in a safe and social space, then this is the group for you!

qspace flyer august 16th

Meet Doctor Nate! (Click to show below) (Click to hide below)

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There's a new Doctor in town and his name is Nate! We asked Nate a to tell us a little bit about himself and what he does here at headspace Glenroy. Here's what he has to say:

Doctor Nate, tell us a bit about yourself, and what young people might expect when they come to see you?

I am a GP and work one day a week at Headspace. I have a particular interest in mental health, sexual health and trans & gender diverse healthcare, but enjoy all aspects of General Practice. I like to keep things pretty relaxed, as I know going to a GP can be a bit daunting. Generally, young people can expect to have a discussion about what’s going on for them, and then together we will make a plan on how to best address it. People are welcome to bring in a support person – be it friend or family – to the appointment if they are feeling a bit nervous.

 

Why are you passionate about working with young people?

I’m passionate about working with young people as if mental and physical health needs are addressed early, it helps to set them up for a healthier life ahead.

 

What would you say to a young person experiencing physical or mental ill-health?

If you are experiencing any form of ill health – whether it mental, physical or both – it’s really important to reach out and get help. There are many people around who can either help, or point you in the right direction.

 

Tell us one fun fact about yourself that not many people would know??

In my spare time I enjoy making jams and marmalade. 

 

Please call our awesome reception team at headspace Glenroy on 9304 1011 if you are wanting to seek a doctor for a physical health concern, like if you have the flu or are wanting some advice about your sexual health. You can be booked straight in without taking to our Access Team

If you have a mental health concern, you will need to talk to a member of our Access Team before you see our GP. Ring reception to arrange the chat and also, for more information!

 

Meet Blair! Our new private provider (Click to show below) (Click to hide below)

Blair

Blair, tell us a bit about yourself, and what you do here at headspace Glenroy?

I am an private provider psychologist with headspace Glenroy. My specialty is in ‘Education and Development’ that aims to assist children/ young people and their families in managing their developmental, learning and behavioral strengths and difficulties at home and in their education.  

 

Why are you passionate about working with young people?

I am passionate about working with young people because I like seeing that them receive appropriate support, help them develop and manage their well-being and reach their potential.  

 

What would you say to a young person experiencing mental ill health and not sure what to do about it?

Experiencing mental health difficulties is a normal part of everyone’s lives and reaching out to someone they trust shows a lot of strength. Everyone is loved and valued and help is always available so be ‘Brave and Ask.’   

 

Tell us one fun fact about yourself that not many people would know??

I play ultimate Frisbee, a non-contact team sport played with a flying disc (Frisbee) and it combines elements of netball, touch football, and grid-iron into a fast and fun game. 

Getting a Medicare Card (Click to show below) (Click to hide below)

 Getting a Medicare card

When you turn 15 years of age, you can apply for your own Medicare card. To do this you have to do some paper work and have some identification. (You need to complete a "Medicare copy or transfer" application form and submit it at your local Medicare service centre). You’ll need to provide identification, such as a student card or birth certificate, as well as details about the card you are transferring from.

For more information have a chat to our Access Team or have a look at the human services website about becoming independent. https://www.humanservices.gov.au/customer/subjects/young-people-becoming-independent

Service Providers: how to refer a young person (Click to show below) (Click to hide below)


 How do I make a referral?

If you wish to refer a young person and they are under 16, we do encourage you to discuss the referral with their parents and friends prior to contacting us.

Please phone us on (03) 9304 1011 and ask to speak with a member of our Access Team about a new referral. 

Please DO NOT use the info-headspaceglenroy@orygen.org.au email address to make a referral on behalf of a young person. It is important that we speak with you directly and that sensitive information is NOT disclosed about a young persons circumstances in an email message. 

When you make this initial call, it is ideal to have the young person with you to expedite the process. Occasionally we will need to take your details and call you back at a more suitable time, we will endeavor to return your call as soon as possible. 

You can also encourage the young person to call us, drop in or invite their parents and friends to call on their behalf, before dropping in to the centre it is best to call first in order to make sure someone is available to chat with you. 

Please note headspace Glenroy is NOT an emergency service. If a young person is in need of urgent support or medical attention please call 000, lifeline on 13 11 14 or Kids Helpline on 1800 55 1800.

The following link provides a Victorian list, by geographical area of mental health support services, please consult if you are seeking localised support. 

 

 What to consider when referring

1. What are the young person's main concerns?

2. What other organisations and supports are already in place for the young person?

 

What can a young person expect at their first appointment?

Young people are offered an initial assessment with an Access Clinician. The initial appointment will take the form of an informal meet and greet and will vary depending on the young person's circumstances. The main purpose of this initial session is to ascertain whether headspace is the most suitable service to support the young person. We may link the young person in with a more appropriate service if we deem that we are not best equipped to provide them with the care they require.  

 

What happens next?

We will discuss the young persons circumstances as a team and decide how best to provide them with the support they need. The Access Team Clinician will keep in touch with the young person until they are linked in with either headspace or a more suitable service. Sometimes we will require additional information in order to make the most informed choice about the young person's care, in which case we will attempt to make contact with you, or the young person's family and friends. 

 Please note: We will confirm most appointments by SMS two days prior and invite the young person to respond with a yes or no. If the young person is not able to attend, we require 24 hours cancellation notice. We encourage young people to confirm their appointments as soon as possible so as we can best accommodate all young people that seek support from our service.

 

 

For young people, families and friends. (Click to show below) (Click to hide below)

If you are seeking individual support, and would like to chat to a mental health professional one one one, headspace can support friends and partners of young people that are aged 12-25 with  counselling support  you can call headpsace Glenroy on (03) 9304 1011 for more information.

If you are a parent or family member or friend and worried about a young person and would like to support them with a referral to headspace Glenroy, please call us on 9304 1011 to chat to an Access Clinician about your concerns. Before making contact with headspace Glenroy about a young person you are worried about, we encourage you to chat to that young person and seek their consent before doing so.

When a young person comes to headspace Glenroy, they can speak to one of our incredible Access Team members, such as Adrian.

We asked him about whether a young man has to sit in a room an talk to a mental health professional, this is what he had to offer;

Generally we invite young people into a room to have a chat, however there have been many times where I have taken young people for a walk or played board games whilst chatting about their situation. Personally, I think it’s important to normalise mental health difficulties such as anxiety, anger and depression. I let the young person know that many people experience these difficulties, however they can learn to manage them well with a bit of support from a place like headspace.

Adrian

 

What can a young person expect at their first appointment?

Young people are offered an initial assessment with an Access Clinician. The initial appointment will take the form of an informal meet and greet and will vary depending on the young person's circumstances. The main purpose of this initial session is to ascertain whether headspace is the most suitable service to support the young person. We may link the young person in with a more appropriate service if we deem that we are not best equipped to provide them with the care they require.  

What happens next?

We will discuss the young persons circumstances as a team and decide how best to provide them with the support they need. The Access Team Clinician will keep in touch with the young person until they are linked in with either headspace or a more suitable service. Sometimes we will require additional information in order to make the most informed choice about the young person's care, in which case we will attempt to make contact with you.

Cancellation Policy 

Due to high demand for appointments here at headspace Glenroy, it's really important that young people do their best to attend at the time made for them, or that they give us as much notice as possible, should they not be able to make it.

This ensures that all young people are able to be seen by a headspace staff member as soon as possible.

We will confirm most appointments by SMS two days prior and invite the young person to respond with a yes or no. If the young person is not able to attend, we require 24 hours notice of their cancellation. We encourage young people to confirm their appointments as soon as possible so as we can best accommodate all young people that seek support from our service.

If you are over the age of 25, you may like to look at the Australian Psychological Society's website for a list of Psychologists in your area that may be able to offer support. You can also visit your local GP for support with obtaining a Mental Care Plan or talking about your concerns.