What kind of things can you help me with?
headspace Griffith can help with concerns or questions related to general health, mental health and wellbeing, stuff going on with your family, friends or studies, employment, and alcohol and other drug concerns. If there is something else you have questions about, just give us a call or send us an email and ask.
How old do I have to be?
headspace provides services to young people between the ages of 12 and 25.
Do my parents need to come with me?
Although we feel it's great if parents can come and support you, we also understand this may be difficult sometimes for many reasons. Therefore your parents don't have to attend headspace with you. You may want to bring someone else that you feel comfortable with, or you can also attend by yourself if you choose to. If you’re 14 or under we need consent from a family member or legal guardian.
How much does it cost?
headspace services are all free of charge.
Do I need a referral to come?
No you don't need a referral. You can call or come and see us yourself. Or you can ask a friend, teacher, parent, other family member, health worker or community agency to contact headspace on your behalf; however we will need to speak with you before your first appointment to get your consent.
Do you tell people what I say?
At headspace we take your privacy very seriously and anything you say to us is confidential. There may be times other people may need to be involved in your care and if this is the case, we will talk to you about it first. The only time we would talk to someone else without your permission is if we are concerned about your safety, or are required to by law.
How do I make an appointment?
First step is to either give us a call on (02) 6962 3277 and talk to one of the team who will explain a bit more about headspace services and ask you some questions about what you may be wanting help with. Or if you’d prefer, you can email us at firstname.lastname@example.org. Please note this email address is not a counselling service. For online web-chat, please go to www.eheadspace.org.au
If you are in need of immediate support or medical assistance, please contact one of these services: 000 Police/Fire/Ambulance 13 11 14 Lifeline 1800 55 1800 Kids Helpline 1800 800 944 Accessline
What if I'm not ready to speak to someone face-to-face?
It's not unusual to feel nervous about getting help. We understand this might be the first time you’ve spoken to anyone about your worries/concerns. If you're going through a tough time and you don’t think you’re ready to chat to someone face-to-face, eheadspace provides confidential online web-chat and telephone mental health support 7 days a week. To access eheadspace all you need to do is register at eheadspace.org.au or phone 1800 650 890.