headspace
Portland

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Hours

  • Monday: Closed
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: Closed
  • Saturday: Closed
  • Sunday: Closed

About

Ngatanwarr! (Welcome)

headspace Portland is a satellite service located on Gunditjmara land and is a space where young people aged 12-25 years can:

  • Mental Health: are you feeling anxious, low, or just not yourself? We’re here to listen and support.

We can also support you with referrals to other services if needed, including:

  • Physical & Sexual Health: support with referrals for anything physical and sexual health related
  • Alcohol and Other Drugs: we're here to listen and help, without judgment or pressure.
  • Work & Study: whatever your goals or challenges may be, we're here to help and support you to take the next step.

Our services welcome everyone irrespective of ethnicity, lifestyle choice, faith, sexual orientation and gender identity. You're welcome to bring a friend or family member with you to your appointment.

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How can I access support?

There are many ways young people can access the service:

  • Walk in
  • Phone us during opening hours
  • Fill in an online referral form below
  • GP referral

To refer a young person or if you are working with a young person in a professional capacity, you can also complete the referral form below.

Online Referral Form

If you're referring a young person to headspace, you must have permission to do this from the young person.

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If you're in an emergency situation call Emergency Services on 000.

If you need to speak to someone urgently please call:

  • Lifeline 13 11 14
  • Kids Helpline 1800 551 800
  • Suicide Call Back Service 1300 659 467

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Our centre has full disability access (DDA compliant) including lift access, toilets and level flooring throughout.

Hours

  • Monday: Closed
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: Closed
  • Saturday: Closed
  • Sunday: Closed

headspace Portland is operated by Brophy Youth Services. All headspace services are funded by the Australian Government Department of Health and Aged Care. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Western VIC PHN.

Services

Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

“As soon as I sought help, I suddenly realised that my anxiety was very treatable and that I wasn’t alone.”
- Charlie

More information

Welcome Pack Information for Young People:

Everyone is welcome at headspace. This pack introduces you to our headspace services, where you can find further information and support.

Welcome pack - Young People: Click here

Welcome Pack Information for Families and Friends:

headspace is a famiy and friends inclusive service. We believe that family and friends play an important role in a young persons journey to better wellbeing. We also understand that family and friendships can take many different forms including all types of families, caregivers and significant others. This pack introduces you to our service where you can find further information and support for you and your young person. 

Welcome pack - Families and Friends: Click here

Family roles and responsibility brochure: Click here

Our Purple Pack is made up of a stack of useful resources we've found from many different groups and organisations to support transgender and gender diverse young people.

It includes:

  • Information on pronouns, medical and social transitioning, coming out/inviting in, your legal rights, navigating relationships, sexuality and more.
  • Stories from other gender and sexually diverse young people.
  • Info on where to go to get more information and support online or in person.

The aim of this pack is to help you and your loved ones along your journey no matter what point you are at.

Most importantly, we want you to know that headspace Portland is a safe place and we want to support you. Call us on 1300 276 749 if you would like to speak to someone. We're here to help.


The Purple Pack:

Resources:

 

Information for family and friends:

Information about how to obtain a Medicare card on the Services Australia website

The doctors and counsellors of our clinic bulk-bill Medicare for services provided. This means that you only need to bring your Medicare Card, and if you have one, your healthcare card.

You don’t need a referral to see one of our intake workers. The intake worker will speak to you regarding the services we can offer based on what you need. A mental health treatment plan may need to be created so you can access our ongoing counselling services.