What kind of things can you help me with?
headspace Rockingham can help with concerns or questions related to general health, mental health and well-being, physical health, sexual health, employment, education and training, and alcohol and other drug concerns. If you are not sure if we can help or not then just give us a call.
How old do I have to be?
headspace provides services to young people between the ages of 12 and 25, as well as their family, friends and carers.
Do my parents need to come with me?
Although we feel it's great if parents can come and support you, we also understand this may be difficult sometimes for many reasons. Therefore your parents don't have to attend headspace with you. You may want to bring someone else that you feel comfortable with, or you can also attend by yourself if you chose to. If you’re 16 or under we will require consent from a family member or guardian.
How much does it cost?
All headspace Rockingham services are free of charge, and we bill Medicare for some of our GP and counselling services. Where we need to refer you to another service, we will always talk with you about their costs and try to find you no or low cost service to best suit your needs.
When are you open?
headspace Rockingham is open Monday to Friday 8.30am to 4.30pm. On the first Friday of each month, we close from 12 to 1.30pm for a staff meeeting. We also offer some of our counselling appointments after 4.30pm, just talk to us about your availability and we'll see what we can work out.
Do I need a referral to come?
No, you don't need a referral, if you are between the ages of 12 and 25 just give us a call and talk to one of the team to see how we can help. You can also ask a friend, teacher, parent, other family member, health worker or community agency to contact headspace for you; however we will need to speak with you to get your consent.
Do you tell people what I say?
At headspace we take your privacy very seriously and anything you say to us is confidential. If your information needs to be given to other people or organisations we will ask you for your permission. The only time we would talk to someone else without your permission is if you tell us that you are going to hurt yourself or someone else, or if we are required to by law. Keeping you and other people safe is our main concern.
How do I make an appointment?
First step is to give us a call on (08) 6595 8888 or email us at firstname.lastname@example.org and talk to one of the team who will:
- Chat with you about what you are wanting help with
- Explain to you the services we are able to provide; and
- Work with you to develop a plan for how your needs can best be met
We will then use this information to match you up with a worker who will contact you to book a face to face appointment. You can also ask a friend, teacher, parent, other family member, health worker or community agency to contact headspace for you; However we will need to speak with you to get your consent.
What if I'm not ready to speak to someone face-to-face?
It's not unusual to feel nervous about getting help for the first time. If you're going through a tough time and you're not ready to chat to someone face-to-face, eheadspace provides confidential online web-chat and telephone mental health support 7 days a week. To access eheadspace for the first time all you need to do is register at eheadspace.org.au or phone 1800 650 890.
Do you have a waiting list?
We try and see people as quickly as possible but sometimes you might have to wait a couple of weeks for an appointment.
How do I find the centre?
If you're driving, we are on the corner of MacKinnon and Goddard St. Our carpark is on the side of the building between us and Sik Hobbies. Theres an ACROD parking bay right out the front and our centre is wheelchair friendly!
To get to our centre by public transport, get the bus to the Rockingham Shopping Centre. We are just a few blocks away from the cinema end of the shops.
You can always call us, and we'll give you specific instructions as well :)