Hours

  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 8:00pm
  • Wednesday: 9:00am - 8:00pm
  • Thursday: 9:00am - 8:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace

Southport

Level 1, H20 Broadwater, 1/2 Nind Street, Southport, Queensland 4215
P: (07) 5509 5900 F: (07) 5527 1251

headspace Southport is operated by Lives Lived Well. All headspace centres are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Gold Coast (Primary Care Gold Coast Ltd).

headspace Southport is an accessible 'one-stop-shop' for young people aged between 12 and 25.  headspace  Southport services are free for eligible young people.

headspac Southport can help you with: Mental Health, Sexual Health, Drug & Alcohol, Relationships, Employment & support around education. We also have really great Doctors who can help you with any medical concerns you may have.

headspace Southport is an inclusive service which does not discriminate regardless of race, cultural background, religion, sexual orientation, gender, or disability.

We have lots of people working at headspace Southport from many different professional backgrounds, including doctors, nurses, social workers, occupational therapists and psychologists. 

headspace Southport services are free. Appointments with health practitioners at headspace Southport are bulk billed through the Medicare system. For more information go to this link . If you would like to make a referral,  you can do so by downloading our referral form

Please see the 'More Information' section below for details on hYEPP ( headspace Youth Early Psychosis Program)

Services available

Mental Health Services

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Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Doctor (GP)

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GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally. 

Alcohol & Drug Services

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Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue. 

Work & Study Services

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Workers either on site or linked to the centre who can assist you with work or study opportunities. 

Youth Early Psychosis Program

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A headspace early intervention program to improve the lives of young people, and their families, who are affected by psychosis.

Youth Reference Group

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A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

Youth Programs

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Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

More information

Accessibility, Transport Options and Free Parking (Click to show below) (Click to hide below)

 Accessibility 

headspace Southport is accessible for people who use a wheelchair and/or have restricted movement. Our centre has lift access from Nind street, which has a loading zone outside that can be used for drop off and collection or metered parking (standard size).

Toilet Facilities

headspace Southport has an adapted toilet available for people who use a wheelchair and/or have restricted movement. All toilets are gender neutral.

Transport Options

headspace Southport can be reached via the Gold Coast public transport network (Trans Link). Buses can be caught across the Gold Coast that will stop at the near-by central hub at Australia Fair Shopping Complex, Southport. It is roughly a 800m walk (15mins) to the centre. Trams can also be caught that complete their journey at the Southport Station, Southport (outside of the Southport District Courthouse). It is roughly a 500m walk (8mins).  You can plan your journey here.

 Free Parking

Free Parking is offered for you convenience, up to four hours. Enter via Welch Street (as pictured below) into the H2O Building circular entrance (think roundabout).

Turn left into the underground parking and drive up the first ramp to the next level. Here are the allocated bays marked Visitor's Parking Only. Please only park in these bays. Please note: If you park in other bays, you will be at risk of being towed by H2O Building Personnel. 

 Southport Visitor Parking Map2

How do I make an appointment at headspace Southport? (Click to show below) (Click to hide below)

At headspace Southport we understand asking for help when you are not well can sometimes be frightening, so we try to make it as simple and stress-free as possible for young people to access our services.

If you would like to refer yourself or find out more about our service just phone one of our friendly staff members on (07) 5509 5900

If you are a parent, carer or friend of a young person and would like to refer them to headspace Southport we suggest you talk to them about this idea first and if they agree then contact us on (07) 5509 5900.

If you are a professional and would like to refer a young person to headspace Southport we ask that you fill out our headspace Southport Referral Form. This information will assist us in getting the young person the right help they need more quickly. Once filled out simply fax it through to us on (07) 5527 1251. Our reception staff will action the referral and send it though to the appropriate staff member.

headspace Southport aims to provide easy access to servicies for young people at no cost. However there are some circumstance that may result in services needed to be be paid for. Where fees apply, you will be advised in advance.

If you have a valid Australian Medicare Card and a current Mental Health Care Plan, up to 10 sessions in a calendar year with your Allied Health Worker (Clinical/General Psychologist, Social Worker, Occupational Therapist) will be bulk-billed through Medicare.

If you are not eligible for an Australian Medicare Card, or do not wish to obtain a Mental Health Care Plan, or if you have used all of your 10 sessions for the year under your Mental Health Care Plan you can be offered the opportunity to pay to see the allied health worker as follows:  

Price Structure

-Payments for fee-for-service appointments can be made via EFTPOS (preferred) or CASH (please note we do not keep large quantities of cash on-site and exact money is preferred). 

-Fees are aligned to the Medicare Benefits Schedule and are subject to change if the Medicare rate increases. 

 

 

Meet the Team (Click to show below) (Click to hide below)

headspace Southport

headspace Southport has an inspiring team of youth friendly staff, who are happy to answer any questions you have, and to support you to get the help you need!

team

Philip  - Operations and Performance Manager headspace Southport 

Michele -  Practice Manager South East Qld

 

Our team includes:

  • General Practitioners

  • Clinical Psychologists

  • Psychologists

  • Access & Intake Workers

  • Credentialed Mental Health Nurse

  • Occupational Therapists

  • Community Development Workers

  • Reception/Administration

  • Psychiatrists

hYEPP (headspace Youth Early Psychosis Program) (Click to show below) (Click to hide below)

headspace Youth Early Psychosis Program (hYEPP)

BACKGROUND

headspace is committed to providing accessible and youth friendly mental health services for young people and their families to get help and specialist support. hYEPP provides specialist mental health treatment services for young people living with complex care issues.

Building on the existing headspace platform is a cost effective and efficient way for government to expand early psychosis and youth mental health services and engage young people earlier. hYEPP aims to provide young people and their families with timely access to specialist support.

SOUTH EAST QLD - Southport and Meadowbrook (Gold Coast to Logan)

Each state and territory have a designated headspace centre delivering this specialist early psychosis service via a ‘hub & spoke’ model. The South East Queensland ‘cluster’ on the Gold Coast and around Logan is delivered in partnership by headspace Southport as the hub (with Lives Lived Well as the Lead Agency) and the new headspace Meadowbrook as the spoke (with Aftercare as the Lead Agency).

In collaboration with Qld Health, our program aims to make sure young people and their families/carers on the Gold Coast get the specialist support they need as early as possible.

MULTI-DISCIPLINARY CLINICAL TEAM

The hYEPP at Southport and Meadowbrook have a specially trained multi-disciplinary workforce to support young people with early psychosis and their families/Carers. The team includes Psychiatrists, Psychologists, GP’s, Social Workers, Occupational Therapists, Mental Health Nurses, Vocational Guidance Counsellors, Music & Art Therapists and Group work Clinicians as well as a soon to be employed Peer Worker and Youth Participation Coordinator.

Clinicians working in this unique early intervention and prevention service offer ‘assertive outreach’ to young people who are at high risk of developing Early Psychosis or have had a first episode of Early Psychosis. Young people and their families can be seen in their home, at school, work, TAFE or Uni and/or at a local park, café or even the beach!

This program expands Lives Lived Well and the headspace range of services to increase support for young people with early psychosis in every aspect of their lives, including; education, employment, relationships, mental and physical health.

AREA AND HOURS OF SERVICE

The hYEPP team deliver services to young people and their families 7 days per week from 8am to 10pm.

The service covers a large geographical region from the Queensland/NSW border in the south to South Brisbane in the north and the Scenic Rim to the west. We also work in collaboration with the recently opened headspace centre in Tweed Heads.

eheadspace provide an integrated wraparound service for young people and their families registered with our hYEPP. The eheadspace service provides after-hours online and telephone mental health support to young people and their families. hYEPP clinicians communicate with eheadspace staff daily to update them on the current status of young people who may need support after hours.

INCLUSION & EXCLUSION REFERRAL CRITERIA

hYEPP accepts referrals from any source, (including self-referral, family, friends, teachers, counsellors, Doctors, Psychologists and/or Psychiatrists). Young people and their families do not need a special referral to make contact with headspace Southport or hYEPP.

Young people can come direct (or be referred) to hYEPP.

For more information select the 'How to Make an Appointment with headspace' tab above and/or phone the centre on 07 5509 5900.

Jymbii the Therapy Dog (Click to show below) (Click to hide below)

We are very lucky to have Jymbii and his handler Louise join us at headspace Southport each Thursday from 10am - 7pm. 

Jymbii and Louise are here to help young people accessing headspace Southport to feel more comfortable and score some puppy cuddles. 

Jymbii is a chocolate Groodle (Golden Retriever cross Poodle)  and he loves to interact so be sure to say hi and give him a scratch behind the ears if you see him hanging out.

jymbii

Support for Schools (Click to show below) (Click to hide below)

Working collaboratively with schools is a priority for the team at headspace Southport. We would like to compliment the great work that is already being achieved in schools and work with you to continue to improve the mental health and wellbeing of young people.

 How can we work together to support the mental health and wellbeing of young people?

 We support schools in promoting mental health awareness with young people and their families in a number of ways. Some these are listed below and are featured in the online request form:

 Youth Presentation: through the delivery of an interactive presentation we aim to promote mental wellness, enhance awareness of mental health problems and build young people's capacity to seek help early.

 EXPO Stallholder: if your school is planning an EXPO or event which has a youth mental health and wellbeing focus we can attend as a stallholder. Our stall may include resources and merchandise about headspace services.

How to make a request

If your school would like to engage with headspace Southport we ask that you please complete and submit our online request form. For any other information please do not hesitate to contact our Community Awareness Team on (07) 5509 5900

Online Request Form for Schools