Our friendly staff at headspace Woolloongabba can assist young people aged 12 to 25 years with mental health, general health, drug, alcohol, education and employment issues. Counselling and GP services are bulk-billed with a current Medicare card and valid Mental Health Treatment Plan.
Our staff include Clinical Psychologists, Psychologists, Mental Health Social Workers, Mental Health Occupational Therapist and two part-time GPs. We also have a wide range of in-kind support available, check out our tabs below for more information.
Unfortunately, we are unable offer walk-in appointments as we are an appointment based service. Please call our reception staff on (07) 3249 2222 to book an initial appointment.
headspace Woolloongabba provides wheel chair access throughout the centre including the toilets.
headspace Woolloongabba is accessible by public transport with the Buranda Train Station only a short walk away. Please check out the Translink website to plan your journey to our centre - https://translink.com.au/ .
- Monday: 9:00am - 5:00pm
- Tuesday: 9:00am - 7:00pm
- Wednesday: 9:00am - 7:00pm
- Thursday: 9:00am - 5:00pm
- Friday: 9:00am - 5:00pm
- Saturday: Closed
- Sunday: Closed
headspace Woolloongabba is operated by Aftercare. All headspace centres are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Brisbane South (Brisbane South PHN).
Nutrition screening, dietary assessment and education about food and lifestyle, also support around healthy eating strategies.
GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally.
Alcohol & Drug Services
Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue.
Youth Reference Group
A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.
Mental Health Services
Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.
Sexual Health Services
Sexual health screenings on site or links to local services.
Work & Study Services
Workers either on site or linked to the centre who can assist you with work or study opportunities.
Jobs and volunteering
Positions currently available at headspace Woolloongabba
Work at headspace Woolloongabba Aftercare, Part-time/Sessional & Full-time
Employer: Work at headspace Woolloongabba Aftercare
Looking for your next great role in mental health?
Take a look at what it’s like to work at headspace Woolloongabba Aftercare.
Spoiler Alert: it’s awesome!
How to Make an Appointment
We understand that asking for help when you're not feeling yourself can sometimes be difficult or uncomfortable. Because of this, we have made our referral process as easy as possible.
If you are 12-25
- You can refer yourself
- You can have a family member or friend refer you (with your consent)
- Your GP can refer you
- Your school, TAFE, University or other service providers can refer you or assist you in making an appointment
If you are under 16 years of age, we encourage you to bring along a parent, care giver or support person for your first appointment.
To make an appointment
You can call us on 07 3249 2222
You can email us at email@example.com
You can drop in an see us at 182 Logan Rd, Woolloongabba QLD 4102.
Please be aware that our email account is only checked during business hours. If you require urgent or out of business hours help please call KidsHelpLine 1800 55 1800, Lifeline 13 11 14 or visit eheadspace.com.au
At headspace Woolloongabba we take your privacy very seriously and anything shared with us is confidential. We keep all your information on a secure database which is only available to headspace Woolloongabba staff. The law stops us from sharing your information outside these people unless we have your permission. Sometimes you do not want us to share your information and we respect that, however there may be times when we need to talk to someone without your permission, such as; if you or someone else is at significant risk of harm or if the law requires us to do so.
Services are free, with 10 appointments bulk billed per year covered by Medicare when you have a Mental Health Treatment Plan.
You don’t need to have a Mental Health Treatment Plan before contacting headspace and coming in for your first appointment. This can be arranged for you with one of our GP’s or your own, after you attend.
Bulk Billing is where headspace, instead of charging you, can bill Medicare (or the Australian government) for the health services that you receive.
For Service Providers (Including GP's and Government Departments)
If you are a service provider, GP or Government Department, please complete the referral form below and return to headspace Woolloongabba by email, fax or post. If the young person has a Mental Health Care Plan in place please provide a copy of this with the referral form.
We do require all GP's and external referrers to fill in our referral form to make sure that the young people you are referring is suitable for service at headspace Woolloongabba.
Please note we are an early intervention service; our Clinical Team Leader will assess all incoming referrals and we will contact you shortly after to let you know whether the young person has been accepted into service.
Our fax number is 07 3038 3090
Our email is firstname.lastname@example.org
Our postal address is PO Box 6042, Woolloongabba QLD 4102
No Medicare Card?
To access headspace Woolloongabba's services for free all you need to have is a valid Medicare card.
If you don't have a Medicare card but think you might be eligible, you can apply on the Human Services page - https://www.humanservices.gov.au/customer/services/medicare/medicare-card.
If you are ineligible to apply for a Medicare card, give us a call and we will direct you to alternative appropriate services for you, such as our fee-for-service options which range in price.
While you wait options
Some young people have found these various apps, online programs and organisations helpful while they are waiting to see a clinician at headspace Woolloongabba:
eheadspace - Free, confidential, over the phone or online counselling service provided by headspace. 1800 650 890 or eheadspace.org.au
Kids Helpline - Free, private and confidential 24/7 phone and online counselling service for young people aged 5-25 years. 1800 55 1800 or kidshelpline.com.au
ReachOut - Online resources and support for young people under 25 going through a tough time. au.reachout.com
Head to Health - Wherever you are on your mental health journey, Head to Health is here to help you find the information, resources, and services that most suit your needs. headtohealth.gov.au
Bite Back - Online activities, psychoeducation and positive psychology to support young people with their mental health. biteback.org.au
BeyondNow App - This is a safely planning app that you can work through if you're having thoughts of suicide. beyondblue.org.au/get-support/beyondnow-suicide-safety-planning
The Desk - Online tools and programs to support students with their mental health. thedesk.org.au
Hello Sunday Morning - Website and app that support young people cutting back or taking a break from alcohol. hellosundaymorning.org
The Brave Program - Online program to support young people aged 8-17 with anxiety. brave4you.psy.uq.edu.au/
Breakup Shakeup - App that supports young people going through a relationship break up. iTunes.apple.com/au/app/breakup-shakeup/id1017200579?mt=8
Clear Your Vision - Online program to support young people to reduce their cannabis use. cannabissupport.com.au/treatment/tools-to-quit/clear-your-vision
headspace Woolloongabba staff are dedicated health professionals who are passionate about working with young people and supporting you in a safe, friendly, confidential and non-judgemental environment.
Regional Services Manager - Amelia
Clinical Services Manager - Catherine
Operations Manager - Ash
Practice Manager - Angela
Clinical Team Leader - Katie
Senior Intake Officer - Lynda
Intake and Assessment Officer - Natalie
Intake and Assessment Officer - Erin
Community Engagement Coordinator - Johanna
Medical Receptionist - Leata
Medical Receptionist - Rebecca
Medical Receptionist - Dewi
GP - Dr Joss
GP - Dr Erin
Psychiatry Registrar - Fatma
Clinical Psychologist: Ashleigh
Occupational Therapist - Liz
Social Worker - Michelle
Clinical Psychologist - Hayley
Clinical Psychologist - Emma
Clinical Psychologist - Leah
Psychologist - Renae
Psychologist - Max
Psychologist - Chris
Occupational Therapist - Annie
Vocational Services available:
Clarence St (formerly ADAWS)
Youth Reference Group
The Youth Reference Group is made up of a diverse group of young volunteers aged 16-25 years, who help support and guide the centre on key components of youth mental heath service delivery and community awareness initiatives both within the Centre and the broader community.
The role of the YRG is varied and members are offered a range of opportunities to contribute to our centre and their community including; reviewing decisions regarding the day to day running of the centre, helping plan youth events and representing headspace Woolloongabba at events or in the media.
Events & Community Engagement
Any upcoming events will be advertised online on our Facebook and Instagram, and our website will be updated here with a timetable regularly.
All activities are free unless otherwise noted and will be run by our friendly team.
We will be looking for participants for our 2018 True Colours group early next year. Please keep your eyes peeled on our website, Facebook and Instagram for further details. The True Colours program is and LGBTIQ+ support group run in conjunction with our friends at PCYC.
if you would like resources to distribute to young people aged 12-25 please email email@example.com.
For all enquiries regarding presentations and community engagement activities please contact firstname.lastname@example.org - attention Johanna - Community Engagement Coordinator. Please be advised that 2-3 weeks notice for presentations and events is appreciated.
Student Placements & Volunteering
Transport & Parking
headspace Woolloongabba is located in the Gabba Traffic Area. A two hour parking limit applies to all on-street parking spaces within The Gabba Traffic Area between 7am-7pm, Monday to Friday. A 15 minute parking limit also applies to all on-street parking spaces between 7am-10pm on days when events are held at the Gabba. Check out - https://www.brisbane.qld.gov.au/gabba-gabba-traffic-area - for more info.
headspace Woolloongabba is accessible by public transport with the Buranda Train Station and bus stops only a short walk away. Please check out the Translink website to plan your journey to our centre - https://translink.com.au/.